Good questions.
Clear answers.

Cignition provides live virtual mathematics and English Language Arts (ELA) tutoring for K–12 students. Schools and districts typically use small-group programs; families can enroll their child in one-to-one tutoring.

Explore school and district tutoring or tutoring for your child.

It’s live tutoring with a person. Students meet their tutor online, ask questions, explain their thinking, and work through activities together. In school programs, students also discuss ideas and learn with peers.

Technology connects the session; the tutor leads the instruction.

Math tutoring develops conceptual understanding, problem solving, procedural fluency, and the ability to explain a strategy. ELA support can include foundational reading skills, fluency, vocabulary, comprehension, text analysis, and writing.

The focus depends on the student’s grade, learning needs, and program goals. Math and ELA are our current subject offerings.

Many tutors are current or former educators; others bring deep subject expertise. Candidates must demonstrate their teaching ability, including a demonstration lesson using Cignition content, before hire.

Tutors receive onboarding and ongoing instructional support. Not every tutor is a certified teacher; credential and eligibility requirements are verified for the specific program where applicable. Learn about our tutors.

Yes. Cignition serves students with a wide range of learning needs, including students with disabilities and students who have IEPs. Some tutors bring extensive special-education experience, and matching can consider relevant experience and the information a school or family shares.

We do not assume access to a student’s IEP or describe every tutor as a special-education specialist. Tutoring does not replace specialized services a student may receive.

Spanish-language support may be available when we can find a suitable tutor match and the program is set up accordingly. Share your student’s language needs during planning so our team can confirm the available options.

Currently, Cignition serves students based in the United States.

The Content Library includes curriculum overviews, sample lessons, session videos, and practical guides. The guided tour walks through the tutoring experience.

For research and results from specific implementations, explore Proven Results and our case studies. Each result should be read in its study or program context.

Visit Become a Tutor to review the role and all required qualifications, then use the tutor application linked on that page.

If you have already applied, watch the email address you used for hiring updates, including your spam and junk folders. The hiring team communicates next steps to shortlisted candidates.

Start with the students, learning priorities, schedule, and resources your team has available. Cignition works with you to determine the program design and whether it is a fit.

Pricing depends on factors such as student numbers, subjects, group size, session length, frequency, and calendar. Request a conversation to discuss your needs and a program-specific budget.

School and district programs typically use small groups of two to four students. One-to-one tutoring may be possible when a particular implementation calls for it.

Group size, student groupings, and tutor matching are planned around instructional needs and program requirements.

Programs can run during the school day, in an intervention block, before or after school, or during summer. Tutoring availability is seven days a week, 7 a.m.–10 p.m. Eastern, with a recurring schedule agreed for each program.

Session length, weekly frequency, and the program calendar are planned together. Consistent attendance and protected instructional time matter; this is scheduled tutoring rather than an on-demand drop-in service.

Cignition uses purpose-built, standards-aligned math and ELA instruction. Tutors support grade-level learning while addressing prerequisite skills and responding to what students show in sessions.

Share your curriculum priorities and relevant student information during planning. We’ll discuss how tutoring can connect with your goals rather than assume every textbook or local curriculum is covered exactly as written.

Your team helps identify students, protect recurring tutoring time, provide a suitable learning space, and prepare devices, headsets, and internet access. School-based sessions also need a local adult for supervision, transitions, and day-to-day logistics.

Cignition provides instruction and program-management support. Together, we confirm rosters, access, schedules, communication, and launch readiness. Review technology requirements.

Depending on the program, teams can review attendance, completed tutoring time, tutor observations, lesson progress, student work, and available assessment information.

A dedicated Cignition program manager helps coordinate review and next steps. Share feedback or concerns with that contact. Tutoring information adds context to your school’s knowledge of each learner; no single measure tells the whole story.

Not necessarily. We can plan with the academic and contextual information your team can appropriately share, then use student responses and program information gathered during tutoring. Standardized assessment data can add context when available.

Tutoring can take on a defined instructional role within your school’s multi-tiered system of supports (MTSS). It adds recurring math or ELA instructional time for an identified learning need.

Core instruction, the local intervention team, and decisions about a student’s broader support remain with the school. Cignition does not replace the full system or specialized services.

Possible pathways include recurring federal funds, state and local funds, district budgets, competitive grants, and partnerships. The right path depends on your students, intended use, eligibility, and purchasing rules.

Cignition does not provide funding. Your team should confirm allowability and procurement requirements with the appropriate local leads. Explore funding considerations and resources.

Start with the family intake form. Share your child’s grade, subject, learning needs, and scheduling preferences, then choose a proposed day and time.

The first 30-minute tutoring session and evaluation are free. Your child meets the tutor and begins working on material they find challenging. Afterward, our team shares the tutor’s feedback and recommendations before you choose an ongoing plan.

Not yet. Accept the calendar invitation and reply to our team’s follow-up email to verify your details and selected time. Accepting the invitation alone does not confirm the session.

Tutor matching begins only after we receive your reply.

We consider your child’s learning needs, preferences, and relevant tutor experience. Before the first session, you receive the proposed tutor’s profile and an introduction.

Your child continues with the same tutor to build a familiar relationship. If the match does not feel right, you can request a different tutor. Tell us what you noticed so we can consider it when finding another match.

Tutors may help with homework when appropriate, but the focus is on understanding and skills, rather than simply completing an assignment. Cignition is not primarily a test-preparation service.

Discuss specific assignments or assessment-related goals with your tutor so they can consider those needs within the learning plan.

Ongoing one-to-one sessions are 30 or 60 minutes. The current options include 10-session and 25-session plans, along with a short-term option.

Review the Family Plan Options page for current prices and payment choices. After the trial, the tutor’s feedback can help you decide what schedule and level of support make sense.

If you prepay, we send an invoice right away, and payment must be received before tutoring begins. Current upfront-payment discounts are listed on the Family Plan Options page.

With monthly installments, invoices are sent on the first of the month for sessions completed in the previous month. Payment is due within five business days of receipt. Future scheduled sessions are paused if payment is overdue, until the invoice is paid in full.

Give at least three hours’ notice when canceling a session to avoid a charge. With enough notice, we typically move the canceled session to the end of your current tutoring schedule.

For a change to your recurring schedule, email familytutoring@cignition.com and copy your tutor so the team can coordinate it.

Yes. Unused prepaid sessions can be refunded. Contact familytutoring@cignition.com to discuss the remaining sessions in your plan and request a refund.

After the free trial, our team emails the tutor’s feedback and recommendations. During ongoing tutoring, share what you are noticing with your tutor and contact familytutoring@cignition.com about the learning plan, scheduling, tutor fit, or any concerns.

Specific examples of what feels helpful—or difficult—give us useful context for next steps.

Use the account and sign-in method provided for your tutoring program. The Session Login link opens the Fogstone Isle portal; some school programs use a school sign-in service.

If you are unsure which account or link to use, ask your school contact or designated Cignition program manager. Avoid creating a new account just to troubleshoot an existing login.

Use the latest Chrome on a Windows PC, Mac, or Chromebook. On an iPad, use Safari and the native meeting app required by your program. Students need reliable internet, working audio and a microphone, and a place where they can hear and participate.

Requirements vary by setup. Review the current technology requirements before the first session, including the supported devices and network specifications.

Start with the quick checks on Tech Support. If you still need help, call (510) 946-7750 or email support@cignition.atlassian.net. Technical support hours are 9 a.m.–5 p.m. Central.

Include your school or tutoring program, device and browser, session time, and any error message so the team can investigate.

Our Privacy Policy and Children’s Privacy Policy explain what information we collect, how it is used and shared to deliver our services, and how parents can ask about access or deletion.

The Children’s Privacy Policy states that Cignition does not sell children’s personal information or use it for targeted advertising. For privacy questions, email support@cignition.com.